About Personal Information Protection

K&S Co., Ltd. (hereinafter referred to as “the Company”) complies with laws and other norms concerning the protection of personal information, and strives to appropriately handle and protect customers’ personal information.

Collection and Purpose of Use of Personal Information

The Company collects and uses personal information within an appropriate scope for the following purposes.

[Information regarding our customers]

1. To respond to inquiries and consultations from customers
2. For providing services, information, and customer management related to this service
3. For the operation, management, reception of applications, and communication for various campaigns and events conducted by the Company
4. For surveys, analysis, improvement, marketing research, product development, and request for questionnaires to improve the quality of products and services provided by the Company
5. For the provision of the Company’s services and the acceptance of applications and administrative procedures related to them
6. For contacting customers regarding necessary matters for the operation of this service
7. For providing to third parties by the methods described in this privacy policy
8. For the execution of business related to transactions with customers
9. For purposes similar to or closely related to the above utilization purposes

[Information regarding franchisees and potential franchisees (including owners, employees, etc.) in the Company’s franchises and package licenses (hereinafter collectively referred to as “franchises, etc.”)]

1. For providing information regarding franchise membership, sending materials, contacting about franchise recruitment explanation meetings, responding to inquiries regarding franchise membership, and providing information to those considering franchise membership
2. For procedures related to contracts associated with franchise membership
3. For invoicing, sending materials, transmitting customer communications, and other necessary communications and business operations between the franchise headquarters and franchise stores
4. For procedures for exercising rights and fulfilling obligations under franchise membership agreements
5. For creating materials processed so that individuals cannot be identified or specified, and for preparing materials related to franchise membership
6. For creating materials processed so that individuals cannot be identified or specified, and for providing information to franchisees and potential franchisees (including general online publication)
7. For providing to third parties by the methods described in this privacy policy
8. For purposes similar to or closely related to the above utilization purposes

Proper Management of Personal Information

The Company handles personal information under appropriate management in compliance with the Personal Information Protection Law. Additionally, appropriate security measures are taken to prevent risks such as leakage and unauthorized access to personal information.

Disclosure, Correction, and Deletion of Personal Information

If customers wish to disclose, correct, or delete their personal information, the Company will respond according to the procedures established by the Company.

Restrictions on Providing Personal Information to Third Parties

The Company does not provide personal information to third parties without the customer’s consent, except in the following cases:

1. When there is consent from the individual
2. When based on laws and regulations
3. When necessary for the protection of human life, body, or property, and it is difficult to obtain consent from the individual
4. When especially necessary for improving public health or promoting the sound growth of children, and it is difficult to obtain consent from the individual
5. When cooperation is necessary for a national institution or local public body or a person entrusted by them to carry out the affairs prescribed by law, and obtaining the individual’s consent may hinder the execution of the affairs

Joint Use of Personal Data

The Company jointly uses personal data as follows:

[Information regarding users of our services]

1. Entities that jointly use the data
   The Company and all franchise stores in the chains operated by the Company
2. Items of personal data jointly used
   Information regarding customers of our franchises (customer names, addresses, phone numbers, contract details, service usage history, and content, etc.)
3. Purpose of use by entities that jointly use the data
   Same as the purposes of use described in “Collection and Purpose of Use of Personal Information” above
4. Management responsibility for joint use
   Same as the contact information described in “Inquiries” below

Security Management of Personal Information

The Company safely manages personal information and prevents leakage, loss, or damage. Regulations related to the handling of personal information are maintained, and an organizational structure is established to ensure their operation. Regular training is conducted for employees on key points. In addition, appropriate management of devices and media handling personal information, as well as measures such as proper access control and protection against unauthorized access, are implemented.

Outsourcing of Personal Information Processing

The Company may outsource some of its operations. In such cases, appropriate handling of personal information is ensured through the selection of contractors, contract stipulations, etc., to ensure proper protection of personal information by the contractors.

Changes to the Privacy Policy

The Company may review and improve its privacy policy in accordance with changes in laws and business content. Changes will be announced on the Company’s website, etc.

Inquiries

For inquiries regarding this privacy policy, please contact the following:
K&S Co., Ltd.
Personal Information Protection Manager: Shinji Tanaka
1-4-1 Shimokido, Higashi-ku, Niigata City, Niigata Prefecture, Japan, 950-0885
Email: kamakura@ks-2006.com

About Cookies

The Company’s website may use cookies to enhance user convenience and service quality. Cookies are information sent from the website to the customer’s browser and stored on the customer’s computer. By using cookies, the website can automatically recognize past usage histories, allowing for a more comfortable use of the website. Customers can refuse to accept cookies by changing their browser settings, but in that case, some services may not be available.

About Access Logs

The Company’s website records information when customers access it as access logs. Access logs include the IP address of the accessing customer, access date and time, referrer information, etc., but these are used for the operation and management of the website and are not used for the purpose of identifying individual customers.

Encryption by SSL

Personal information entered by customers is encrypted and transmitted using SSL (Secure Socket Layer) security technology. This ensures the safety of customers’ personal information by reducing the risk of it being intercepted by third parties.

The above is the privacy policy of K&S Co., Ltd. We promise to handle customers’ personal information appropriately in accordance with these policies.